• SureTrack Community Fix: Gassy Bimmer

    When you smell fuel in the vehicle it can be hard to track down the source. You first look for fuel leaks and then go after the evaporative emissions systems. SureTrack community member SalemAutoLLC had a BMW X5 in the shop that would intermittently have a strong fuel smell inside and also a code P2402. They posed the question to the community, and with the help of fellow community members ericsautomotive, BMWTECH and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Don’t Talk To Me

    In the age of diagnostics, communication between the vehicle and your scan tool is critical. When this doesn’t happen, it can be a frustrating search for the cause of that before you can get down to fixing the vehicle’s problems. SureTrack community member BekarAuto had a Ford Super Duty pickup in the shop that wouldn’t start and the scan tool couldn’t communicate with the computer. They posed the question to the community, and with the help of fellow community member jhirz and others, they were able to resolve the issue quickly.

  • SureTrack Real Fix: Park Assist Issue

    Park assist systems come in many variations. These are part of what is now known as ADAS (Advanced Driver-Assistance Systems). Park assist systems rely on various sensors to help you avoid objects while parking your car. Follow this Real Fix to see how a problem with the parking assistance system on a BMW 530xi was diagnosed and repaired.

  • SureTrack Community Fix: Not So Smart Key Kia

    It’s always a risk trying to fix a car that the owner worked on themselves first and now is broken. SureTrack community member sleazen had a Kia Optima in their shop that the customer swapped the engine in and now won’t start. They replaced the pump but that didn’t fix it. They posed the question to the community, and with the help of fellow community member todawg and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Stop Your Whining

    Whining customers are one thing you might not be able to fix but a whining power steering system should be easy. SureTrack community member jacksonwhidbey had an Acura MDX in their shop that had a whining power steering pump. They replaced the pump but that didn’t fix it. They posed the question to the community, and with the help of fellow community member todawg and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Contaminated Caddy

    When your customer inadvertently puts diesel into their gasoline powered car, you start off with cleaning the fuel system but would you expect a problem with the car’s security system as well? SureTrack community member kbarnes had a Cadillac CTS in their shop that wouldn’t start after having the fuel system contaminated with diesel. They posed the question to the community, and with the help of fellow community member dmckemie12, ericsautomotive and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: One Hot Turbo, or Three

    One turbocharger failure is bad enough, but three in a row tells you there is something else going on. SureTrack community member kcautorepair had a Subaru Legacy in their shop with a broken turbo that they ended up replacing three times. They posed the question to the community, and with the help of fellow community member ericsautomotive and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Is It Hot Or Not?

    Mixed signals from a vehicle can be frustrating, such as having a message on the dash saying the engine is hot when it’s not. SureTrack community member sportsman850sp had a Buick Lucerne in their shop that would display “Engine Hot A/C Off” on the dash as soon as the vehicle was started cold. They posed the question to the community, and with the help of fellow community member dmckemie12, Richard_C and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Tick Tick Ticking Chevy

    Active Fuel Management (AFM) is a cylinder deactivation system on some General Motors vehicles. They can be problematic so when one acts up, you look to the common causes. When that doesn’t fix it, you ask your fellow techs. SureTrack community member Ourfamilygarage had a Chevrolet Silverado in their shop that would had a ticking noise in the engine and they thought it might be related to the AFM system. They posed the question to the community, and with the help of fellow community member JimA and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Haunted Shifter

    Would it creep you out if you’re driving along and your automatic transmission shifter decides to move to neutral on its own? SureTrack community member kamesautomotive had a Chevy Express van in their shop that did this but they knew it wasn’t haunted but wasn’t sure what the cause was. They posed the question to the community, and with the help of fellow community member trannyman1 and others, they were able to resolve the issue quickly.