• SureTrack Community Fix: No Long Drives

    What do you do with a vehicle that quits running but runs once it arrives at your shop? You try to replicate the conditions. SureTrack community member drdiesel had a Hyundai Sonata in the shop that would stall after driving long distances but then run normally after being towed in. They posed the question to the community, and with the help of fellow community member DAG1365 and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Knock Knock Nope

    Knock sensors are an important component of engine control systems. A slight problem can throw the whole system out of whack. SureTrack community member brianpyatt had a Toyota Tacoma in the shop that had knock sensor codes P0325 and P0330 but things seemed to be operating properly. They posed the question to the community, and with the help of fellow community member ericsautomotive and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Un-Cool Continental

    It’s that time of year again when there are heat waves across the continent and drivers want their air conditioner systems fixed. SureTrack community member jmbbolt had a 2001 Lincoln Continental in the shop that had A/C problems and after they repaired it, it still didn’t work. They posed the question to the community, and with the help of fellow community member jhirz and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Low Escape Velocity

    A 1.6L Ecoboost Ford Escape has plenty of power to get down the road, so it’s noticeable when you lose some oomph. SureTrack community member Nhaugen had a 2013 Ford Escape in the shop that lacked power and throttle response. They posed the question to the community, and with the help of fellow community member DAG1365 and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Whining in the Pilot

    Usually when you hear a whining noise from the middle of a Honda Pilot it is kids wanting something. SureTrack community member macdonald.motorworks had a 2010 Honda Pilot in the shop that had a whining noise from the middle of the vehicle while driving at certain speeds. They posed the question to the community, and with the help of fellow community member ericsautomotive and others, they were able to resolve the issue quickly.

  • ShopKey Pro Update: Enhanced Wiring Diagrams

    ShopKey Pro UpdateAre you tired of searching through multiple pages to find a single wiring diagram for your selected component? Never again! ShopKey Pro’s legendary wiring diagrams now feature intelligent navigation that takes you directly to the specific diagram for the component you searched for — with traces automatically highlighted! It’s faster and easier than ever to find the exact wiring diagram you need for an efficient and accurate diagnosis.

  • SureTrack Community Fix: Shutter Down

    You wouldn’t think a cooling system problem would cause a battery warning light to come on, would you? SureTrack community member carmansteve had a 2014 Ford Focus in the shop that had the battery light coming on but no apparent charging system issue. They posed the question to the community, and with the help of fellow community members, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Locking up Kia

    How many parts can you replace trying to resolve a problem? How about all of them and it still doesn’t work. SureTrack community member bender24 had a 2001 Kia in the shop that had the right front brake locking up and replacing all the brake parts didn’t resolve it. They posed the question to the community, and with the help of fellow community member mistadave and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: That’s a Stretch

    Sometimes you get a customer who does not want to spend the money to properly diagnose a problem. SureTrack community member EddRSmith had a 2007 Chevrolet Colorado in the shop that had a code P0017 and they came to SureTrack to look for what the most common cause would be. They posed the question to the community, and with the help of fellow community member ericsautomotive and others, they were able to resolve the issue quickly.