• SureTrack Community Fix: Limping Journey

    Once again an intermittent issue leads a technician on a frustrating journey to find the actual issue. And once again the SureTrack Community comes to the rescue with advice for a pesky transmission problem on a 2011 Dodge Journey.

  • SureTrack Community Fix: Drunk Silverado

    Today’s gasoline can contain varying amounts of alcohol, and flex fuel vehicles must monitor the fuel-alcohol content to run properly. SureTrack community member honkeykong had a 2009 Chevy Silverado in the shop for a idle and starting concerns and found the fuel-alcohol content reading higher than it should be.

  • SureTrack Community Fix: Lockup Issues After Rebuild

    Real Fixes from ShopKey’s SureTrack® expert information resource are documented issues from actual shop repair orders and community discussions. Read on to see how SureTrack can help you correct issues that are not easily diagnosed using OEM information alone. SureTrack is currently available free with the purchase of a current Snap-on® diagnostic software version or […]

  • SureTrack Community Fix: Rough TRAC

    Real Fixes from ShopKey’s SureTrack® expert information resource are documented issues from actual shop repair orders and community discussions. Read on to see how SureTrack can help you correct issues that are not easily diagnosed using OEM information alone. SureTrack is currently available free with the purchase of a current Snap-on® diagnostic software version or […]

  • SureTrack Real Fix: Harness the ABS

    Real Fixes from ShopKey’s SureTrack® expert information resource are documented issues from actual shop repair orders and community discussions. Read on to see how SureTrack can help you correct issues that are not easily diagnosed using OEM information alone. SureTrack is currently available free with the purchase of a current Snap-on® diagnostic software version or […]

  • SureTrack Communiy Fix: Check Those Treads

    Real Fixes from ShopKey’s SureTrack® expert information resource are documented issues from actual shop repair orders and community discussions. Read on to see how SureTrack can help you correct issues that are not easily diagnosed using OEM information alone. SureTrack is currently available free with the purchase of a current Snap-on® diagnostic software version or […]

  • SureTrack Community Fix: Shaky Pedals

    Most complaints of vibrations through a vehicle’s pedals are related to the brake pedal. A vibration in the gas pedal is fairly unusual. SureTrack community member bmaples had a Chevrolet Silverado in the shop where the owner complained that the gas pedal vibrated when accelerating from a stop.

  • SureTrack Real Fix: No Communication

    Being able to communicate is an essential part of being a human being, but it’s also an essential part of working on modern vehicles. Follow this Real Fix to see how various codes related to communication on this Buick Park Avenue were diagnosed and the repair that followed.

  • SureTrack Real Fix: Can I Get Some Assistance Here?

    Today’s vehicles are loaded with sensors to help you drive and park. These are part of what is now known as ADAS (Advanced Driver-Assistance Systems). One of the most common is parking assistance which helps you to avoid hitting obstacles while parking. Follow this Real Fix to see how a problem with the parking assistance system on a BMW 530xi was diagnosed and repaired.