• SureTrack Real Fix: Can I Get Some Assistance?

    Remember the old days when you would turn your head to look behind you while backing up? Now cars have cameras and sensors to help you with this mundane task and add more components that can fail. Follow this Real Fix to see how the Parking Assist light on the dash of this BMW 530xi was diagnosed and fixed.

  • SureTrack Community Fix: Service Brake System

    When you’re driving along and get a message on your dash saying “Service Brake System”, it’s pretty generic. SureTrack community member eagletireman1 had a Ford Fusion in their shop with this message and also found stored code C109E, but changing the obvious part did not fix the problem. They posed the question to the community, and with the help of fellow community member jhirz and others, they were able to resolve the issue quickly.

  • SureTrack Real Fix: Take a Seat

    Here’s another case of a customer complaining that their car won’t start, but it’s actually because the battery is below the required voltage. In this case the battery wasn’t faulty so it’s either not being charged properly or something is draining it. Follow this Real Fix to see how a parasitic draw was tracked down and repaired on this Mercedes-Benz C300.

  • SureTrack Community Fix: Lincoln Lights

    You would think a malfunctioning park light would be an easy fix, but not if someone else got there first and installed the wrong part. SureTrack community member LCAR had a Lincoln MKZ where the left park light didn’t work. They posed the question to the community, and with their help were able to resolve the issue. And the fix reinforces the importance of installing the correct electronic parts on today’s vehicles.

  • SureTrack Real Fix: Get the Right Angle

    If you’re not that familiar with Anti-lock Brake Systems (ABS) you might wonder why steering angle is important to the function of it. It is used to account for the different wheel speed when turning to keep the system from activating inadvertently. Follow this Real Fix to see how a problem with the clockspring on this Volkswagen Routan triggered the ABS light and how it was repaired.