• SureTrack Community Fix: Underfloor Module Corrosion

    Everyone knows that moisture infiltrating electrical components is a bad thing. So why do manufacturers continue to put them in vulnerable locations? SureTrack community member markbritt had a Chevrolet Silverado in the shop where an airbag module under the carpet was corroded causing issues and once replaced, they couldn’t get the truck to start. They posed the question to the community, and with the help of fellow community member DAG1365 and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Constant Wipers

    Having windshield wipers when it rains is essential but if your wipers never turn off, that can be a real problem. SureTrack community member 1mrstit had a Buick Regal in the shop where the wipers that wouldn’t shut off. They posed the question to the community, and with the help of fellow community member Dmckemie12 and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: No Start Audi

    Buying a 20 year old car has its risks so it’s wise to have them inspected first. If you don’t you may be surprised by immediate problems. SureTrack community member patriot tech had a 2001 Audi A4 in the shop that wouldn’t start and the new owners knew nothing about the car. They posed the question to the community, and with the help of fellow community member Richard_C and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: BMW on the Blink

    When you have a blinking warning light but no symptoms or codes, and usual testing doesn’t find the cause, what do you do? SureTrack community member MIKEMCCOYS had a BMW 325Ci with a blinking ABS light but no codes and the ABS working. They posed the question to the community, and with the help of fellow community member Richard_C and others, they were able to resolve the issue quickly.

  • SureTrack Real Fix: Hi-Ho Silverado

    When you ride a horse, your “throttle control” is pretty simple either using the reins or your heels. Throttle control on vehicles used to be simple as well, a cable or linkage attached to the foot pedal on one end and the carburetor or throttle body on the other. But now we have throttle controls that are electronic and not physically connected to the engine. This can make it more complicated to diagnose a throttle control issue. Follow this Real Fix to see how a code P1516 on a Chevrolet Silverado was diagnosed and the problem corrected.

  • SureTrack Community Fix: Windows on the Frontier

    Electrical issues be a challenge at times, even on a relatively simple system. When you introduce control modules into the mix it can get even more complicated. SureTrack community member tchrono had a Nissan Frontier pickup in the shop with power windows that didn’t work. After testing on their own they were stumped. They posed the question to the community, and with the help of fellow community member DAG1365 and others, they were able to resolve the issue quickly.

  • SureTrack Real Fix: Erratic Throttle

    Real Fixes from the SureTrack® expert information resource are documented issues from actual shop repair records and community discussions. Read on to see how SureTrack can help you correct issues that are not easily diagnosed using OEM information alone. SureTrack is currently available free with the purchase of a current Snap-on® diagnostic software version or […]

  • RAM Wheel Torque Safety Recall

    FCA US (Fiat Chrysler Automotive) has announced a safety recall on the vehicle you selected. It involves the following vehicles, 2012 – 2021 (D2) RAM 3500 Pickup, 2012 – 2021 (DD) RAM 3500 Cab & Chassis, 2012 – 2021 (DP) RAM 4500/5500 Cab & Chassis.

  • SureTrack Community Fix: Running on Empty

    When you have a gas gauge that doesn’t work and your testing leads you to an obvious cause and that doesn’t actually fix it, what do you do? You contact your fellow techs through the SureTrack Community for help. SureTrack community member bmaples had a Ford F150 pickup in the shop where testing showed the fuel sender to be defective but that didn’t fix the gauge reading empty. They posed the question to the community, and with the help of fellow community member DAG1365 and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Not an EVAP Leak

    Sometimes a customer thinks they know what’s wrong with their vehicle when they bring it into your shop, but that can just be a distraction. SureTrack community member bmaples had a Chevrolet Silverado in the shop where the customer thought they had an EVAP leak but it was something else. They posed the question to the community, and with the help of fellow community member Ericsautomotive and others, they were able to resolve the issue quickly.