• SureTrack Real Fix: Electric Steering

    Seemingly gone are the days of good old-fashioned hydraulic power steering. Now cars, and even some trucks, have electric power steering where some sort of electric motor assists the steering. Follow this real fix to see how inoperative power steering on this Saturn Ion was diagnosed and repaired.

  • SureTrack Real Fix: Windows On The Fritz

    Have you ever seen those people in the drive-thru lane who have to open their door to get their order at the window? More than likely it’s because their power windows are on the fritz. Follow this Real Fix to see how inoperable power windows on this Audi A4 were diagnosed and repaired.

  • ADAS Is Pulling Into Your Shop

    One of this year’s industry buzzwords is “ADAS” or Advanced Driver Assistance Systems. If you aren’t familiar with that term, perhaps you’ve heard of some of the specific features like adaptive cruise control, back up cameras, lane departure warnings and automatic parking, to name just a few.

  • SureTrack Real Fix: Getting Traction

    What does the traction control system have to do with engine performance? Quite a bit as the systems typically reduce engine power to help counteract traction loss. Follow this Real Fix to see how a problem with valve timing, which disable the traction control,  on this Chevrolet Impala was diagnosed and corrected.

  • SureTrack Real Fix: It’s a Gas

    There are a lot of sensors in the modern vehicle to help control emissions and improve the efficienty. Exhaust gas temperature is used, along with other sensors, to accurately measure the air/fuel ratio to determine how effectively an engine is running. Follow this Real Fix to see how a code P20E2 on this Ford F250 Super Duty related to the exhaust gas temperature sensor system was diagnosed and repaired.

  • SureTrack Real Fix: Just The Right Dose

    Diesel engines have inherently dirty emissions and need help to address this problem. You can run them extra lean to keep the soot down but that causes high nitrogen oxides (N0x). A common solution is to use a Diesel Exhaust Fluid (DEF) which is injected into the exhaust system to reduce the NOx emissions. Follow this Real Fix to see how a problem with the DEF system on this 2011 RAM truck was diagnosed and corrected.

  • SureTrack Community Fix: Shimmy On Down The Road

    Got a shimmy while you’re driving but typical causes aren’t the problem? This might be an older vehicle but the fix here could work in newer ones as well. SureTrack community member wilhiteauto had a BMW in the shop where the customer complained of a shimmy in the vehicle at highway speed. They posed the question to the community, and with the help of fellow community member BMWTECH and others, they were able to resolve the issue quickly.

  • SureTrack Real Fix: No Start Hot

    Heat can cause a lot of problems. Sometimes your car won’t start when it’s hot and it can be really inconvenient since you’re probably away from home at the time. Follow this Real Fix to see how a no start condition when hot was diagnosed and repaired on this Acura Legend.