• SureTrack Community Fix: Put A Stick In It

    When you work on a car that has been repaired at another shop, you may not know exactly what was done to it. SureTrack community member EddRSmith had a Scion xB in the shop where the engine had been replaced and during a subsequent oil change the oil level was higher than it should have been.

  • Finding and Using the Right TSB

    TSB BreadcrumbDid you know TSBs could be your golden ticket to a quick fix? As a technician, you probably know a bit about TSBs, but there may be more to the story than you might expect.

  • SureTrack Real Fix: Quit Stalling

    Nobody likes it when their engine stalls unexpectedly and it could lead to a dangerous situation if it happens while you’re driving. Follow this Real Fix to see how this stalling Isuzu Trooper was diagnosed and repaired.

  • SureTrack Real Fix: Smokin’ Diesel

    A popular modification to diesel trucks called “rolling coal” causes them to belch black smoke. But not everyone wants their truck to be an annoyance to the public. Follow this Real Fix to see how a problem with this Ford Super Duty caused it to have black smoke come from the exhaust.

  • SureTrack Community Fix: Sparkless Spark

    Ironic that a vehicle called a Spark is giving the technician trouble for no spark. SureTrack community member bighaic had a Chevrolet Spark in their shop that had no spark and wouldn’t start after doing an engine replacement. They posed the question to the community, and with the help of fellow community member Richard_C and others, they were able to resolve the issue quickly.

  • SureTrack Real Fix: Electric Steering

    Seemingly gone are the days of good old-fashioned hydraulic power steering. Now cars, and even some trucks, have electric power steering where some sort of electric motor assists the steering. Follow this real fix to see how inoperative power steering on this Saturn Ion was diagnosed and repaired.

  • SureTrack Real Fix: Windows On The Fritz

    Have you ever seen those people in the drive-thru lane who have to open their door to get their order at the window? More than likely it’s because their power windows are on the fritz. Follow this Real Fix to see how inoperable power windows on this Audi A4 were diagnosed and repaired.

  • ADAS Is Pulling Into Your Shop

    One of this year’s industry buzzwords is “ADAS” or Advanced Driver Assistance Systems. If you aren’t familiar with that term, perhaps you’ve heard of some of the specific features like adaptive cruise control, back up cameras, lane departure warnings and automatic parking, to name just a few.

  • SureTrack Real Fix: Getting Traction

    What does the traction control system have to do with engine performance? Quite a bit as the systems typically reduce engine power to help counteract traction loss. Follow this Real Fix to see how a problem with valve timing, which disable the traction control,  on this Chevrolet Impala was diagnosed and corrected.

  • SureTrack Real Fix: It’s a Gas

    There are a lot of sensors in the modern vehicle to help control emissions and improve the efficienty. Exhaust gas temperature is used, along with other sensors, to accurately measure the air/fuel ratio to determine how effectively an engine is running. Follow this Real Fix to see how a code P20E2 on this Ford F250 Super Duty related to the exhaust gas temperature sensor system was diagnosed and repaired.