• ShopKey Pro Updates: Estimate Guide Item Numbers

    What’s new in the current release? Estimate Guide Item Numbers: When you navigate to a parts listing within the Estimate Guide module, the item number is now shown on the same viewing level as the part name – see figure 1. This feature allows technicians to start with a part, and then reference the exploded […]

  • SureTrack Real Fix: Boost Control

    Turbochargers were originally used on performance cars to boost the power. Nowadays they are also used to help small engines give reasonable performance while maintaining high fuel efficiency. Follow this Real Fix to see how to diagnose and repair a turbocharger related diagnostic code on this 2002 Volkswagen Jetta.

  • SureTrack Community Fix: Cool Fuel isn’t Cool

    One of the biggest problems a diesel-powered vehicle can experience is contamination of the fuel, usually with water. These vehicles usually have a light that will let you know if there is water in the fuel. SureTrack community member noarsons had a 2000 Ford F350 Super Duty in their shop that had the Water in Fuel light on, but it actually had coolant contaminating the fuel. They posed the question to the community, and with the help of fellow community member powerstroketech and others, they were able to resolve the issue quickly.