How to use the 5Ws for describing the story of TSBs and how they can benefit your shop. Although as professionals you may be fully aware of TSBs, sometimes it is important to go back to the basics and be reminded where to find them and why you should keep them in mind.
Have you ever heard of a story about Hansel & Gretel and their breadcrumb trail? See how we’ve adapted that concept to ShopKey’s ShopKey Pro auto repair information software.
ShopKey recently introduced an additional VIN digit during the engine identification process in the vehicle selection.
If you’re not already using the SureTrack component test information in the ShopKey Pro auto repair software, you’re missing out on a valuable feature that can really save you a lot of time and effort in your diagnostic process. If you are using this information, you’ve probably already discovered how it leads you to accurate diagnosis. Either way, here are some bonus tips to help you increase efficiency even more.
Sharing my experience participating as a Lead Judge in the Automotive Service Technology area of the Skills USA national level competition.
The SureTrack Probable Component List gives technicians a quick start to building their diagnostic strategy for a code or symptom. This blog post includes the top 5 ways that the Probable Component list can help technicians become more efficient by using the list of SureTrack Probable Components.
The SureTrack Community is a collaborative, online tool that you can use to ask and answer diagnostic questions and exchange ideas with automotive experts. Here is why you should participate:
Learn to use the Follow feature to keep track of community threads you are interested in.
This post answers five questions related to the Common Repair Procedures Graph in ShopKey Pro to help you use this tool more effectively for diagnostics.
During the 2010 model year there was some confusion during brand names changes to the model line-up. Many of the pickup models were called Dodge Rams.