Author Archives

  • SureTrack Community Fix: Bad Signal

    SureTrack Real Fixes - Automotive Repair InformationAnti-lock brakes and traction control systems have been standard on vehicles for many years now. These important safety features rely on good signals from various components to work properly. Follow this Real Fix to see how a code C0050 on a Chevrolet Tahoe was diagnosed and the components that caused the problem were determined.

  • SureTrack Community Fix: Blown HHR

    Correct fuel and air ratios are the key to any engine running properly. Many factors can mess up this ratio and cause problems but even with them correct, you can still have issues that seem like that is the cause. SureTrack community member locustpoint had a Chevrolet HHR Turbo in their shop that was running poorly and smoking and the car had been parked for four years. They posed the question to the community, and with the help of fellow community member DAG1365 and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: It’s All in the Fuel

    When a customer brings you their car but leaves out a critical detail, either on purpose or not, it can wreak havoc on your diagnosis. SureTrack community member DYERDAD had a Pontiac Bonneville in their shop that was running poorly and they checked everything that could have been the obvious cause. What they didn’t know from the customer could have saved a lot of time and frustration. They posed the question to the community, and with the help of fellow community member DAG1365 and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: The Key is the Key

    Having a new issue pop up right when your custom comes to pick up their car can be frustrating and embarrassing. But sometimes there is no way you would have known. SureTrack community member bmaples had a BMW X3 SUV that they had repaired the blower on and parked it outside for the customer to pick up. But when they did, the key didn’t work. They posed the question to the community, and with the help of fellow community member BMWTECH and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Can’t Lock That VW

    A car that can’t be locked is a security issue for the owner. Usually this comes down to a switch or a module problem but not always. SureTrack community member griffsautoservice had a Volkswagen Jetta that couldn’t be locked with the keys or the fobs. It was a head scratching problem for them but they finally figured it out. The fix is documented below.

  • SureTrack Community Fix: BMW Gets The Shaft

    When a drive shaft u-joint breaks it will usually disable the vehicle or cause some serious damage. This car kept on going. SureTrack community member bmaples had a BMW X3 where the front drive shaft fell out and was lost while the owner was driving and they needed help with what to look for when replacing it. They posed the question to the community, and with the help of fellow community member BMWTECH and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Rattle When You Roll

    Noises are bad. Intermittent noises are worse. Intermittent noises that only happen when you’re driving are horrible to diagnose. SureTrack community member 1Quick6 had a 2015 RAM 1500 pickup in the shop that had a rattling noise that could only be heard at certain times while driving. They posed the question to the community, and with the help of fellow community members, they were able to resolve the issue.

  • SureTrack Community Fix: Reverse Air

    It’s always frustrating when you replace a part and the new one doesn’t work as it should. SureTrack community member bmaples had a BMW X3 SUV in the shop where they replaced a bad HVAC blower and now it only had a little bit of air coming out of the vents. They posed the question to the community, and with the help of fellow community member Ericsautomotive and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Cool Fuel isn’t Cool

    One of the biggest problems a diesel-powered vehicle can experience is contamination of the fuel, usually with water. These vehicles usually have a light that will let you know if there is water in the fuel. SureTrack community member noarsons had a 2000 Ford F350 Super Duty in their shop that had the Water in Fuel light on, but it actually had coolant contaminating the fuel. They posed the question to the community, and with the help of fellow community member powerstroketech and others, they were able to resolve the issue quickly.