Author Archives

  • SureTrack Community Fix: The Pathfinder to the Fix

    One thing technicians don’t like is when customers worked on their cars themselves, especially after previously bringing the vehicle in for a diagnosis and rejecting service. SureTrack community member Mart2018 had a Nissan Pathfinder in the shop that had been in before to diagnose a misfire but the customer declined the work and took it home and replaced some parts and now it won’t start. They posed their question to the community, and with the help of fellow community member ericsautomotive and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Escape The Noise

    Noises that only happen while driving can be hard to track down. And when they seem like they’re coming from an obvious place you might replace parts that aren’t causing it. SureTrack community member tomsmobilerepair had a Ford Escape in the shop that had an apparent wheel bearing noise but that didn’t fix it. They posed their question to the community, and with the help of fellow community members DAG1365, 1234mark and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: MINI Hesitation

    Here’s another case of a vehicle with lack of power and the power of the SureTrack community to come to the rescue. SureTrack community member memohernandez had a MINI Cooper S in the shop that hesitated when taking off from a stop and had several codes. They posed their question to the community, and with the help of fellow community member Richard_C and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Slow EcoBoost

    The Ford F150 has been the top selling vehicle in the US for many years. The 3.5L EcoBoost engine is one of the most common engines in them now and techs are seeing them in their shops frequently. SureTrack community member bmaples had a Ford F150 3.5L EcoBoost in the shop that just didn’t have the power it should. They posed their question to the community, and with the help of fellow community member CBriggs and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Comeback Ranger

    Once again an intermittent problem frustrates a tech and leads to a comeback. SureTrack community member ProAutoValdosta had a Ford Ranger in the shop that had been in for an intermittent high or erratic. They repaired it but within a week it was back again for the same thing. They posed the question to the community, and with the help of fellow community member sleazen and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Wait And See Subaru

    Comebacks are never a fun thing, especially when you might need to do a major teardown to find the problem. Sometimes patience is the key. SureTrack community member macdonald.motorworks had a Subaru Forester in the shop that had previously repaired and now has started smoking at startup. They posed the question to the community, and with the help of fellow community member juniur and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Unbalanced 4Runner

    Here’s another vehicle with intermittent symptoms that tricky to diagnose. Tested all the usual causes and still not fixed. SureTrack community member boysshop had a Toyota 4Runner in the shop that had intermittent idle and stalling issues. They posed the question to the community, and with the help of fellow community members ericsautomotive, DAG1365 and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Head Games

    If you have a Low Coolant message on the dash, you first check the coolant level and then check the sensor. What if you can’t find the sensor? SureTrack community member Chryslercorey had a Chevrolet Silverado in the shop that they couldn’t find the coolant level sensor on. They posed the question to the community, and with the help of fellow community member dmckemie12 and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Canyon Rats

    Rodent damage to a vehicle’s wiring harness can be frustrating because you can never be sure you’ve fixed everything they’ve chewed on. SureTrack community member boysshop had a GMC Canyon in the shop that would not start after replacing the wiring harness. They posed the question to the community, and with the help of fellow community member dmckemie12 and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Stay Grounded

    Phantom problems, like doors locking and unlocking on their own, in a vehicle can be tough to diagnose. SureTrack community member dicksrepair had a Chevrolet Silverado in the shop that would lose power and the door locks would act up after a cold start. They posed the question to the community, and with the help of fellow community member ericsautomotive and others, they were able to resolve the issue quickly.