Author Archives

  • SureTrack Community Fix: Just The Right Drive

    You’ve got a car at your shop that you’ve sold to a customer but you can’t deliver it because it won’t pass state inspection because of an emissions monitor not setting. You’ve tried everything you can think of so you now ask your fellow community techs for help. SureTrack community member kweston had a Chevrolet Impala in their shop that tried everything to get the monitors to set. They posed the question to the community, and with the help of fellow community member DAG1365 and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: A Misfire Odyssey

    Your customer has a car with a misfire problem and it should be fairly simple to diagnose and repair. But once you start correcting issues, you’re not getting closer to a fix. SureTrack community member Taddia78 had a Honda Odyssey in their shop that had a misfire soon after starting. They posed the question to the community, and with the help of fellow community member JimA, DAG1365 and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Difficult Avenger

    Here’s the scenario. Customer drives car in needing engine replacement. Install replacement engine and car no longer starts as it should. You’ve checked everything you can think of and now you need the help of the community. SureTrack community member discountautoservicetn had a Chevrolet Spark in their shop that had no spark and wouldn’t start after doing an engine replacement. They posed the question to the community, and with the help of fellow community member salvaje07, dmckemie12 and others, they were able to resolve the issue quickly.

  • SureTrack Real Fix: Stalling Accord

    You’re ready for that New Year’s Eve party so you hop in your trusty Honda Accord and drive off but the car stalls. Fortunately it starts up again and you’re on your way. But it happens again intermittently so you end up taking it to your favorite repair shop to get it fixed. Follow this Real Fix to see how an intermittent stalling condition was diagnosed and resolved on this Honda.

  • SureTrack Real Fix: Wiper Drain

    Nothing can be me more frustrating than getting in your car in the morning to go to work only to find it won’t start because the battery is dead. Did you leave the lights on? Or is something else draining the battery overnight. Follow this real fix to see how a parasitic draw on the battery was diagnosed and resolved.

  • SureTrack Community Fix: Not Cool Lincoln

    It can be very frustrating to replace a lot of parts and still not have a fix for a problem. SureTrack community member mannym27 had a Lincoln MKZ in the shop where the air conditioning wouldn’t work and they replaced a lot of components trying to fix it to no avail. They posed the question to the community, and with the help of fellow community member ericsautomotive and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Brakes Lock Steering

    Hydroboost is a system where the power steering system is used to power the brake booster. SureTrack community member Ourfamilygarage had a Ford Super Duty truck in the shop that had spongy brakes and the steering locking up while braking. They posed the question to the community, and with the help of fellow community member juniur and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: The Lean Ranger

    Typically diagnosing a lean condition in a vehicle is pretty straight forward. But what do you do when you’ve corrected any obvious faults and everything tests out? You call on the SureTrack Community for help. SureTrack community member drdiesel had a Ford Ranger in the shop where the check engine light would come on after driving about 20 miles. They repaired some issues but still had the light coming on. They posed the question to the community, and with the help of fellow community member Richard_C and others, they were able to resolve the issue quickly.