Author Archives

  • SureTrack Real Fix: Getting Traction

    What does the traction control system have to do with engine performance? Quite a bit as the systems typically reduce engine power to help counteract traction loss. Follow this Real Fix to see how a problem with valve timing, which disable the traction control,  on this Chevrolet Impala was diagnosed and corrected.

  • SureTrack Real Fix: It’s a Gas

    There are a lot of sensors in the modern vehicle to help control emissions and improve the efficienty. Exhaust gas temperature is used, along with other sensors, to accurately measure the air/fuel ratio to determine how effectively an engine is running. Follow this Real Fix to see how a code P20E2 on this Ford F250 Super Duty related to the exhaust gas temperature sensor system was diagnosed and repaired.

  • SureTrack Real Fix: Just The Right Dose

    Diesel engines have inherently dirty emissions and need help to address this problem. You can run them extra lean to keep the soot down but that causes high nitrogen oxides (N0x). A common solution is to use a Diesel Exhaust Fluid (DEF) which is injected into the exhaust system to reduce the NOx emissions. Follow this Real Fix to see how a problem with the DEF system on this 2011 RAM truck was diagnosed and corrected.

  • SureTrack Community Fix: Shimmy On Down The Road

    Got a shimmy while you’re driving but typical causes aren’t the problem? This might be an older vehicle but the fix here could work in newer ones as well. SureTrack community member wilhiteauto had a BMW in the shop where the customer complained of a shimmy in the vehicle at highway speed. They posed the question to the community, and with the help of fellow community member BMWTECH and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Service Brake System

    When you’re driving along and get a message on your dash saying “Service Brake System”, it’s pretty generic. SureTrack community member eagletireman1 had a Ford Fusion in their shop with this message and also found stored code C109E, but changing the obvious part did not fix the problem. They posed the question to the community, and with the help of fellow community member jhirz and others, they were able to resolve the issue quickly.

  • SureTrack Real Fix: Take a Seat

    Here’s another case of a customer complaining that their car won’t start, but it’s actually because the battery is below the required voltage. In this case the battery wasn’t faulty so it’s either not being charged properly or something is draining it. Follow this Real Fix to see how a parasitic draw was tracked down and repaired on this Mercedes-Benz C300.