• SureTrack Community Fix: Contaminated Caddy

    When your customer inadvertently puts diesel into their gasoline powered car, you start off with cleaning the fuel system but would you expect a problem with the car’s security system as well? SureTrack community member kbarnes had a Cadillac CTS in their shop that wouldn’t start after having the fuel system contaminated with diesel. They posed the question to the community, and with the help of fellow community member dmckemie12, ericsautomotive and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: One Hot Turbo, or Three

    One turbocharger failure is bad enough, but three in a row tells you there is something else going on. SureTrack community member kcautorepair had a Subaru Legacy in their shop with a broken turbo that they ended up replacing three times. They posed the question to the community, and with the help of fellow community member ericsautomotive and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Is It Hot Or Not?

    Mixed signals from a vehicle can be frustrating, such as having a message on the dash saying the engine is hot when it’s not. SureTrack community member sportsman850sp had a Buick Lucerne in their shop that would display “Engine Hot A/C Off” on the dash as soon as the vehicle was started cold. They posed the question to the community, and with the help of fellow community member dmckemie12, Richard_C and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Tick Tick Ticking Chevy

    Active Fuel Management (AFM) is a cylinder deactivation system on some General Motors vehicles. They can be problematic so when one acts up, you look to the common causes. When that doesn’t fix it, you ask your fellow techs. SureTrack community member Ourfamilygarage had a Chevrolet Silverado in their shop that would had a ticking noise in the engine and they thought it might be related to the AFM system. They posed the question to the community, and with the help of fellow community member JimA and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Haunted Shifter

    Would it creep you out if you’re driving along and your automatic transmission shifter decides to move to neutral on its own? SureTrack community member kamesautomotive had a Chevy Express van in their shop that did this but they knew it wasn’t haunted but wasn’t sure what the cause was. They posed the question to the community, and with the help of fellow community member trannyman1 and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Cold Rattle

    Sometime we forget that the first place to start your diagnostics is the TSB library. SureTrack community member CESARS AUTO REPAIR had a Honda Accord in their shop that had a cold start rattle, they were headed down the path of changing timing chain components. They posed the question to the community, and with the help of fellow community member Richard_C and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: No Pressure

    You’ve repaired your customer’s vehicle, road tested it with no issues, and park it outside so they can pick it up in the morning. When they do, something isn’t right. SureTrack community member 1Quick6 had a GMC Sierra in their shop that when the customer picked it up the day after the repairs, they found it had no oil pressure. They posed the question to the community, and with the help of fellow community member dmckemie12 and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Just The Right Drive

    You’ve got a car at your shop that you’ve sold to a customer but you can’t deliver it because it won’t pass state inspection because of an emissions monitor not setting. You’ve tried everything you can think of so you now ask your fellow community techs for help. SureTrack community member kweston had a Chevrolet Impala in their shop that tried everything to get the monitors to set. They posed the question to the community, and with the help of fellow community member DAG1365 and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: A Misfire Odyssey

    Your customer has a car with a misfire problem and it should be fairly simple to diagnose and repair. But once you start correcting issues, you’re not getting closer to a fix. SureTrack community member Taddia78 had a Honda Odyssey in their shop that had a misfire soon after starting. They posed the question to the community, and with the help of fellow community member JimA, DAG1365 and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Difficult Avenger

    Here’s the scenario. Customer drives car in needing engine replacement. Install replacement engine and car no longer starts as it should. You’ve checked everything you can think of and now you need the help of the community. SureTrack community member discountautoservicetn had a Chevrolet Spark in their shop that had no spark and wouldn’t start after doing an engine replacement. They posed the question to the community, and with the help of fellow community member salvaje07, dmckemie12 and others, they were able to resolve the issue quickly.