• SureTrack Community Fix: Un-Cool Continental

    It’s that time of year again when there are heat waves across the continent and drivers want their air conditioner systems fixed. SureTrack community member jmbbolt had a 2001 Lincoln Continental in the shop that had A/C problems and after they repaired it, it still didn’t work. They posed the question to the community, and with the help of fellow community member jhirz and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Low Escape Velocity

    A 1.6L Ecoboost Ford Escape has plenty of power to get down the road, so it’s noticeable when you lose some oomph. SureTrack community member Nhaugen had a 2013 Ford Escape in the shop that lacked power and throttle response. They posed the question to the community, and with the help of fellow community member DAG1365 and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Whining in the Pilot

    Usually when you hear a whining noise from the middle of a Honda Pilot it is kids wanting something. SureTrack community member macdonald.motorworks had a 2010 Honda Pilot in the shop that had a whining noise from the middle of the vehicle while driving at certain speeds. They posed the question to the community, and with the help of fellow community member ericsautomotive and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Shutter Down

    You wouldn’t think a cooling system problem would cause a battery warning light to come on, would you? SureTrack community member carmansteve had a 2014 Ford Focus in the shop that had the battery light coming on but no apparent charging system issue. They posed the question to the community, and with the help of fellow community members, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Locking up Kia

    How many parts can you replace trying to resolve a problem? How about all of them and it still doesn’t work. SureTrack community member bender24 had a 2001 Kia in the shop that had the right front brake locking up and replacing all the brake parts didn’t resolve it. They posed the question to the community, and with the help of fellow community member mistadave and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: That’s a Stretch

    Sometimes you get a customer who does not want to spend the money to properly diagnose a problem. SureTrack community member EddRSmith had a 2007 Chevrolet Colorado in the shop that had a code P0017 and they came to SureTrack to look for what the most common cause would be. They posed the question to the community, and with the help of fellow community member ericsautomotive and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Chattering Pathfinder

    Transmissions are precision machinery that do not like contamination in their fluid. Even a small amount of contamination will cause issues. SureTrack community member Nhaugen had a 2005 Nissan Pathfinder in the shop where the transmission would chatter at highway speeds. They posed the question to the community, and with the help of fellow community member trannyman1 and others, they were able to resolve the issue quickly.

  • SureTrack Real Fix: Express Brake Issues

    Anti-lock brake system harnesses and and sensors really take a beating in normal use and are common failure points. Follow this Real Fix to see how ABS codes on this 2006 Chevrolet Chevy Express were diagnosed and repaired.

  • SureTrack Community Fix: Quit Stalling

    You replace a transmission and it has issues, so you replace it again and it still has issues, what do you do next? You come to the SureTrack community and ask your fellow techs for help. SureTrack community member eagletireman1 had a 2014 Chrysler Town & Country in their shop that had a stalling problem after replacing the transmission twice. They posed the question to the community, and with the help of fellow community member trannyman1 and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Where’s The Air?

    You’re trying to get some heat or air from your HVAC system and no matter what blower setting you select, not much air comes out of the vents. You’d think something is plugged up or blocking the vents. SureTrack community member jecarr had a 2002 Dodge van in their shop that would blow air out of the vents. They posed the question to the community, and with the help of fellow community member ericsautomotive and others, they were able to resolve the issue quickly.